Manhattan WMS Migration and Support
A major customer is transitioning from a legacy Warehouse Management System (WMS) to a corporate solution like Manhattan WMoS. As part of the support and implementation team, the focus is on addressing key integration, configuration and operational challenges while ensuring a smooth transition. This includes system setup, data migration, process alignment, testing and post-Go-Live support to deliver a scalable, efficient warehousing solution.
Problem
Statement
The customer is in the process of upgrading from an outdated legacy WMS to a modern enterprise-grade solution Manhattan WMoS. This transition brings multiple challenges, such as migrating data interfaces from older distribution centers to Manhattan, adapting to new operational processes and standard operating procedures (SOPs) and evaluating the need for automation tools like Dematic to boost fulfillment performance. In addition, the project involves designing necessary customizations within Manhattan to suit specific business requirements, configuring core system functionalities to support end-to-end warehouse flows and defining business logic that facilitates seamless integration between existing corporate ERPs and in-house Order Management Systems (OMS) through middleware services
Solution
Proposed
01
System Configuration & Setup
Our experts provide deep technical guidance to correctly configure Manhattan WMoS from the beginning. This includes setting up locations, items and transportation features aligned to business needs, helping avoid delays, rework and budget overruns.
02
System Testing
We emphasize rigorous testing, using well-designed test cases that align with operational flows. Our team anticipates potential issues and resolves them proactively to ensure a successful and disruption-free Go-Live.
03
Training Services
Customized training programs are developed by experienced supply chain professionals. These include documentation for warehouse associates, targeted training for supervisors and enabling superusers to act as a Center of Excellence to ensure long-term system stability and user confidence.
04
Go-Live Support & Hyper Care
We offer comprehensive Go-Live support to ensure both systems and users are fully prepared. Our approach ensures optimal performance and customer satisfaction during and after Go-Live.
Business
Values
01
Enables integration of Manhattan WMoS with a wide range of ERP systems.
02
Tailored for industries such as Retail, Food Service, Healthcare, Electronics and E-commerce.
03
Supports digital transformation initiatives and improves warehouse operations and efficiency.
04
Enhances customer service levels with streamlined warehouse processes and automation compatibility.