BONBLOC TECHNOLOGIES LIMITED (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency in the collection, use and disclosure of your personal data. This Privacy Policy applies to the Tunai mobile application (“App”) and outlines how we handle user data in compliance with applicable data protection laws, as well as the requirements of the Google Play User Data Policy/Apple App Store Guidelines.
By accessing or using the App, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy.
When you use the App, we may collect certain categories of information necessary for its functionality. This includes precise location data, which is collected periodically (approximately every 10 minutes) to enable real-time monitoring and operational coordination of field personnel. Location data may be collected even when the App is running in the background, where such functionality is enabled.
The App may also access and collect media files, including photos and videos stored on your device, strictly for the purpose of enabling uploads, reporting and documentation within the App. Additionally, the App may request access to your device’s microphone to facilitate audio recording features where applicable.
We may also collect device and usage-related information such as device type, operating system, IP address, application usage logs and performance data. This information is used to improve the App’s performance, diagnose technical issues and enhance user experience.
In cases where payment functionality is provided, payment-related information may be processed securely through third-party payment service providers. We do not store complete financial details such as card numbers.
The data collected through the App is used solely for legitimate business and operational purposes. This includes enabling core functionalities of the App, facilitating monitoring and coordination of field personnel, improving service performance, ensuring safety and compliance and communicating relevant updates to users.
We do not use personal data for any purposes that are not disclosed in this Privacy Policy.
The App collects location data in the background in order to ensure continuous tracking and monitoring of field operations. This functionality is essential to the core purpose of the App, as it allows uninterrupted location updates even when the App is not actively in use. Users are informed of this feature at the time of granting permissions and may control location access through their device settings.
We may share user data only in limited and necessary circumstances. This includes sharing with authorized personnel within the organization for operational purposes, as well as with trusted third-party service providers such as hosting platforms, analytics providers and payment processors who assist in delivering the App’s services.
We may also disclose information where required by law, regulation, or legal process. Under no circumstances do we sell, rent, or trade personal data to third parties.
The App requests access to certain device permissions, including location, camera, media storage, microphone and notifications, strictly on an as needed basis to support specific features. Users have full control over these permissions and may grant, deny, or revoke access at any time through their device settings. However, disabling certain permissions may affect the functionality of the App.
We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including operational, legal and regulatory requirements. Once the data is no longer required, it is securely deleted or anonymized in accordance with applicable standards.
We implement appropriate administrative, technical and physical safeguards to protect user data against unauthorized access, loss, misuse, or alteration. These measures include secure servers, encryption mechanisms and restricted access controls. While we strive to ensure the highest level of security, no method of data transmission or storage is completely secure.
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it promptly.
Subject to applicable laws, users may have the right to access, correct, update, or request deletion of their personal data. Users may also withdraw consent for data processing where applicable. Requests regarding user data may be directed to the contact details provided below.
The App may integrate or rely on third-party services for analytics, hosting and payment processing. These third parties operate independently and have their own privacy policies governing the use of personal data. We encourage users to review such policies where applicable.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted within the App or on our website and continued use of the App constitutes acceptance of such changes.
Bonbloc Technologies Limited
Email: sales@bonbloc.com
Phone: +91 93429 13529
Website: www.bonbloc.com
The Tunai App collects and processes personal data including precise location (including background location), media files such as photos and videos, audio inputs where applicable and device-related information. Such data is used strictly for operational and functional purposes of the App and is not sold to third parties.